Fulfillment Associate

Contract Duration: 3 months

Location: Onsite in Austin, TX

Pay $21.33 - $22.85 W2

Essential Duties & Responsibilities:

• Responsible for processing filings and document orders with state government agencies
• Develops knowledge of the company's product line, internal systems, processes, and jurisdictional regulations to serve clients effectively.
• Handles incoming questions and issues related to products and services.
• Reviews and processes incoming requests with accuracy and efficiency.
• Contributes to customer satisfaction and overall company success.
• Participates in department-wide process improvement initiatives and best practices.

Qualifications:

• High school diploma required; associate's degree or higher preferred. Recent college graduates are encouraged to apply.
• 1+ year of administrative, customer service, processing, or production experience required.
• Data entry and proficiency with Microsoft Office applications.
• Team-oriented professional with strong multitasking abilities, independent work skills, and proficiency in computer applications
• Strong organizational skills, attention to detail, and ability to prioritize tasks.
• Ability to work independently with minimal supervision while remaining an integral part of the team.
• Excellent communication skills, both written and verbal.
• Ability to adapt to a fast-paced, dynamic environment.
• Strong sense of professionalism, poise, tact, and diplomacy.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.